States Works is accredited with ISO 9001:2015. This accreditation is recognition of our commitment to maintaining a Quality Management System in respect of our business processes. Our Policy Statement is;
States Works is committed to maintaining good practice in all its business activities, by adhering to the standards of a Quality Management System (QMS). This is to enhance the customer experience and to ensure the delivery of consistent and trusted services, for the interests of the people of Guernsey. This is achieved by;
- Executing its tasks to the expectations of its customers;
- Being available for feedback and improvement of it's services;
- Improving its QMS by setting management objectives and targets for improvement;
- Conforming to all applicable requirements;
- Ensuring all employees have access to a documented version of this statement and understand it, and making it available to any interested party;
- Demonstrating a committment to all staff by encourging personal develpoment and improvement.
We aim to support this committment by providing a dedicated team to ensure the implmentation and management of the QMS, and will seek to continually improve upon our business process and performance.
For more information on the standard, please visit www.bsigroup.com and/or www.iso.org.
